Refund policy

At Evry-Jewelry, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return and refund policy.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as when you received it.
  • The item must be in its original packaging, including any tags, certificates, or accessories.
  • Proof of purchase (order confirmation or receipt) is required.

How to Initiate a Return

To start the return process:

  1. Contact us within 30 days of receiving your order via email at loganpaul3491@gmail.com or call us at 941-283-5998.
  2. Provide your order number, item details, and reason for return.
  3. We will guide you through the return process and provide a return shipping address if applicable.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
  • We recommend using a trackable shipping method to ensure the safe return of your item.

Refunds

Once we receive and inspect your returned item:

  • You will be notified of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days.
  • Refunds will be issued to your original payment method.

Non-Refundable Items

The following items are non-refundable:

  • Gift cards.
  • Customized or personalized jewelry.

Damaged or Defective Items

If your item arrives damaged or defective:

  • Please contact us within 48 hours of receiving the item.
  • Provide photos of the damaged item and packaging.
  • We will arrange a replacement or issue a full refund, including shipping costs.

For any questions or concerns regarding our refund and return policy, please don’t hesitate to reach out to us at:

  • Phone: 941-283-5998
  • Email: loganpaul3491@gmail.com

We appreciate your trust in Evry-Jewelry and look forward to serving you!